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FAQ

Q:What is the Warranty for the tools?
A:For the tools,we have 1year warranty if in right operation. We are confident of our product, if you have some small problem we can send you the accessories for free.
Q:What is the MOQ?
A:We have no MOQ, we accept any quantity and mixture buying.
Q:Can you do OEM?
A:Yes, we can.
Q:What certificate do your product have?
A:We have CE, ISO9001:2000.
Q:How about the payment?
A:Payment term: T/T 30% deposits; 70% balance before delivery.
Q:Are you a manufacturer or trading company?
A:We are a manufacturer specialized in making hydraulic tools for more than 20 years.
Q:How about the delivery time?
A:Normally, 15-20days. But it depends on your order quantity.
Q:Where is your loading port?
A:Ningbo or Shanghai China port.
Q:IS there cheap shipping cost to import to our country?
A:For small order,express will be best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q:Can we get support if we have our own market position?
A:Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.